B. Library Information
B-1 Library website. www.ottawalibrary.org
LEARNING ACTIVITY: Library Webpage Hunt (pdf)
B-2 Library Hours
B-3 Staff
LEARNING ACTIVITY: Staff Match | Answers
B-4 Board Members | Mission Statement (pdf)
B-5 Resources
LEARNING ACTIVITY: Word Search (pdf)
B-6 Services
LEARNING ACTIVITY: Who wants to be a winner? (PowerPoint)
B-8 Programs-there are many ongoing and special programs. Clipboards for sign-ups are at the Circulation Desk. If there is a fee, write a receipt in the large receipt book.
- Internet
- Library Cards
- Loan Periods
- Limits
- Overdue Fines
- Renewals
LEARNING ACTIVITY: Locations
D. Computer Skills
D-1 KOHA Circulation System
LEARNING ACTIVITY: KOHA exercises (pdf)
D-2 Using the NExpress online catalog
LEARNING ACTIVITY: Searching NExpress Exercises (pdf)
D-3 Online Databases: Look up a magazine article
D-4 Kansas Library Cards provide access to Homework Kansas & Audiobooks, Music & More. We can call Eric Gustafson at the State Library, 785-296-8252 with any questions.
LEARNING ACTIVITY: Issue a Kansas Library Card | Review Audiobooks, Music & More | Watch PowerPoint Presentation about Homework Kansas
D-5 Computer Basics-Troubleshooting (pdf) Frequently Asked Questions
LEARNING ACTIVITY: Assess your skills and expand your knowledge at the Daily PlanIt Development Center:
- Windows
- Word
- Internet
D-6 Reference on the Internet-Become familiar with the resources on the library webpage, including the Reference page
LEARNING ACTIVITY: Internet Treasure Hunt Part One | Part Two
F. Further Staff Development Opportunities
F-1 Customer Service 101 (pdf) | Standards of Library Customer Service
LEARNING ACTIVITY: Frontline Public Services Customer Service Module | Watch “Give ‘em a pickle” video
F-2 DEFUSE difficult situations (doc)
LEARNING ACTIVITY: Read “Black Belt Librarian” or “It Comes With the Territory”
F-3 Quiz
F-4 Learn more skills at the Development Center
